Refund policy
RETURN & REFUND POLICY
At Pretty Mind, we stand behind our product with a 30-Day Money Back Guarantee.
If you're not satisfied with your purchase for any reason, contact us within 30 days of receiving your order at prettymindbrand@gmail.com and our team will work with you to make it right.
To request a refund, please include your order number and the reason for your request.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
Because Pretty Mind is a consumable wellness product, we do not require returned products for approved refund requests. Refund eligibility is determined at the sole discretion of Pretty Mind.
Shipping charges are non-refundable.
Refunds are issued to the original payment method and may take 5–10 business days to appear depending on your financial institution.
For any questions regarding your order, please contact us at prettymindbrand@gmail.com.